Privacy Policy
Carlingford Food Tours (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at www.carlingfordfoodtours.com, contact us via email, make a booking, or use any of our services.
This Privacy Policy applies to all users of the Carlingford Food Tours website and services.
By using our website or booking a tour with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following personal information:
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Name
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Email address
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Phone number
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Billing information
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Booking details
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Dietary requirements or allergy information provided by you
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Any information you submit through contact forms or email enquiries
We may also collect certain technical information automatically when you visit our website, including:
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IP address
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Browser type
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Device information
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Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
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Process and manage bookings
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Communicate with you about your tour or enquiry
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Provide customer support
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Accommodate dietary or accessibility requirements where possible
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Improve our website, services, and customer experience
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Send marketing communications where you have opted in to receive them
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Comply with legal and regulatory obligations
3. Payment Information
Payments are processed securely through trusted third party payment providers.
Carlingford Food Tours does not store or have access to your full card payment details.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share limited information with trusted third parties where necessary to operate our business, including:
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Payment processors
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Booking or reservation systems
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Food and tour partners where dietary requirements need to be communicated
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Website and analytics providers
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Legal or regulatory authorities where required by law
All third parties are expected to handle your information securely and in accordance with applicable data protection laws.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
6. Your Rights
Under Irish and EU data protection law, including the General Data Protection Regulation (GDPR), you have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information where applicable
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Object to or restrict certain processing activities
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Withdraw consent for marketing communications at any time
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Lodge a complaint with the Data Protection Commission in Ireland
7. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
8. Website Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third Party Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third party websites.
10. Photography & Social Media
Photos and video content may occasionally be captured during tours for use on our website, social media channels, and promotional materials.
If you would prefer not to appear in any content, please inform your tour guide before the tour begins.
11. Changes to This Privacy Policy
Carlingford Food Tours reserves the right to update or amend this Privacy Policy at any time where necessary.
Any updates will be posted on this page and will take effect immediately upon publication.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Carlingford Food Tours
Carlingford, Co. Louth, Ireland
Website: www.carlingfordfoodtours.com